support

How to Use Your Services

To learn how to use your Falcon Broadband services, please select one of the links below:

Digital Phone Box - How to install your VoIP 211 gateway product.

Remote Control DRC-400 or DRC-425 (including remote codes for your TV)

Remote Control DRC-800 (including remote codes for your TV)

"He did an outstanding job on a tricky problem which was at my end on a new computer."

- Michael

"Service is impeccable. I have yet to have an outage in three years. Customer support is always helpful."

- Christopher

I wanted to send you a special thanks to both Kisha for assisting us and to Greg for coming out to really fix our TV to get much better reception.

- Erik

"Great customer service! Don't remember the tech's name but he was very helpful!"

- George